Privacy Policy
1. Privacy at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website.
Personal data refers to any data that can be used to personally identify you.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator.
You can find their contact information in the “Data Controller” section of this privacy policy.
How do we collect your data?
Your data is collected, on the one hand, when you provide it to us (e.g., via email or phone).
Other data is collected automatically or with your consent when you visit the website via our IT systems (e.g., technical data such as browser, operating system, time of page view).
What do we use your data for?
Some of the data is collected to ensure the website functions properly.
Other data may be used to process your inquiries or for communication purposes.
What rights do you have regarding your data?
You have the right to access, rectify, erase, and restrict the processing of your data at any time, as well as the right to data portability.
You also have the right to lodge a complaint with the competent supervisory authority.
2. Data Controller
The data controller responsible for data processing on this website is:
Car Trust Logistics GmbH
Torstraße 28A
66663 Merzig
Germany
Represented by:
Paul Koch
Phone: +49 6861 8072580
Email: info@cartrustlogistics.de
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.
3. Hosting and Server Log Files
The website provider automatically collects and stores information in so-called server log files that your browser transmits automatically. This information includes:
- Browser type and version
- Operating system used
- Referrer URL
- Hostname of the accessing computer
- Time of the server request
- IP address
This data is not merged with other data sources.
Legal basis:
Art. 6(1)(f) GDPR (legitimate interest in the technically error-free presentation and optimization of this website).
4. Contacting Us via Email or Phone
If you contact us via email or phone, your inquiry—including all personal data contained therein (name, inquiry)—will be stored and processed by us for the purpose of handling your request.
We will not disclose this data without your consent.
Legal basis:
Art. 6(1)(b) GDPR (contract or pre-contractual measures)
or
Art. 6(1)(f) GDPR (legitimate interest in processing inquiries)
5. Retention Period
Personal data is stored only for as long as necessary to achieve the respective purposes or as required by statutory retention periods.
Once the purpose of processing no longer applies or statutory retention periods have expired, the data will be deleted.
6. Your Rights Under the GDPR
You have the right at any time to:
- Receive information about your stored personal data (Art. 15 GDPR)
- Request the correction of inaccurate data (Art. 16 GDPR)
- Request the deletion of your data (Art. 17 GDPR)
- To request restriction of processing (Art. 18 GDPR)
- To request data portability (Art. 20 GDPR)
- To object to the processing of your data (Art. 21 GDPR)
You may contact us at any time regarding these matters or any other questions about data protection.
7. Withdrawal of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent.
You may withdraw any consent you have already provided at any time. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal.
8. Right to File a Complaint with the Competent Supervisory Authority
In the event of violations of data protection laws, you have the right to file a complaint with the competent supervisory authority.
Competent Supervisory Authority:
Independent Data Protection Center Saarland
Fritz-Dobisch-Straße 12
66111 Saarbrücken
Germany
9. SSL or TLS Encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content.
You can recognize an encrypted connection by the fact that the address bar of the browser changes from “http://” to “https://”.
10. Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy to ensure it always complies with current legal requirements or to reflect changes to our services.
11. Google Analytics
This website uses Google Analytics, a web analytics service provided by
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics uses cookies that enable an analysis of your use of the website. The information generated by the cookies regarding your use of this website is generally transmitted to a Google server and stored there.
We use Google Analytics exclusively with IP anonymization enabled. Your IP address is truncated by Google within the European Union or other signatory states to the Agreement on the European Economic Area.
Legal basis:
Art. 6(1)(a) GDPR (consent via cookie consent)
Data processing:
A data processing agreement is in place with Google.
Data transfer to third countries:
Data transfer to the United States is based on the EU Standard Contractual Clauses.
Objection:
You may revoke your consent at any time via the cookie consent tool.
12. Google Fonts (local & external)
This website uses Google Fonts to ensure consistent font display.
If Google Fonts are embedded externally, your browser establishes a connection to Google’s servers when you visit the page. Your IP address may be processed during this process.
Provider:
Google Ireland Limited, Dublin, Ireland
Legal basis:
Art. 6(1)(a) GDPR (consent)
or
Art. 6(1)(f) GDPR (legitimate interest in consistent display), provided they are integrated locally.
13. Google Ads (Google AdWords & Conversion Tracking)
This website uses Google Ads. As part of this, we use conversion tracking.
When you click on an ad displayed by Google, a cookie is set for conversion tracking. These cookies expire after 30 days and are not used to identify you personally.
Provider:
Google Ireland Limited, Dublin, Ireland
Legal basis:
Art. 6(1)(a) GDPR (Consent)
14. Google Maps
This website uses the Google Maps mapping service to display interactive maps.
To use the features of Google Maps, it is necessary to store your IP address. This information is generally transmitted to a Google server and stored there.
Provider:
Google Ireland Limited, Dublin, Ireland
Legal basis:
Art. 6(1)(a) GDPR (Consent)
15. Social Media Presence (Facebook, Instagram, Twitter/X, LinkedIn)
We maintain publicly accessible profiles on social networks.
Use of these platforms is at the user’s own risk.
a) Facebook & Instagram
Provider:
Meta Platforms Ireland Limited, Dublin, Ireland
When visiting our profiles, personal data may be processed by Meta, including outside the EU.
Legal basis:
Art. 6(1)(f) GDPR (legitimate interest in public relations and communication)
b) Twitter / X
Provider:
X Corp., USA
Data processing may also take place in the USA.
Legal basis:
Art. 6(1)(f) GDPR
c) LinkedIn
Provider:
LinkedIn Ireland Unlimited Company, Dublin, Ireland
LinkedIn also processes personal data in third countries based on standard contractual clauses.
Legal basis:
Art. 6(1)(f) GDPR
16. WhatsApp Business
We use WhatsApp Business to communicate with customers.
Provider:
WhatsApp Ireland Limited, Dublin, Ireland (Meta Group)
When you contact us via WhatsApp, we process your phone number and any other data you provide.
Communication takes place exclusively at the user’s initiative.
Legal basis:
Art. 6(1)(b) GDPR (pre-contractual measures / contract)
or
Art. 6(1)(a) GDPR (consent)
17. Joint Control in Social Media
Please note that, in some cases, joint control with the respective providers exists on social media platforms in accordance with Article 26 of the GDPR.
The primary responsibility for data processing lies with the platform operators.
18. Changes and Updates
We reserve the right to amend this Privacy Policy to adapt it to new legal requirements or technical changes.